Claims
Our Services
Our dedicated claims staff monitors each claim reported to our agency through the entire claim process to final resolution. And we do it all with a smile.
Here's some of things you can expect when working with Securus Claims:
- Our claims staff will intercede with the company adjusters on all claims issues.
- Our knowledgeable claims staff maintains a diary on each claim to better manage the claim process.
- Our staff will monitor the claims activity on law suits filed against our client and confirm that the insurance company will provide a defense to our client at no cost to them.
- We keep our clients current on legislative changes that effect their business operations.
- We assist in creating workers compensation doctor panels for our commercial and agricultural clients and explain the requirements associated with posting the panel. We are responsive to your claims needs.
How does it work?
We make the claim filing process easy.
- Call, fax or email our claims dept with the pertinent claims information- The who, what, when and where.
- Our staff reports the claim to your insurance company for you.
- We obtain the claim number, the adjuster name and phone number for you.
- We provide all contact numbers for you to the assigned adjuster to expedite the claim.
- If the claim was not your fault, we will call the at-fault insurance company and report the claim for you, and provide the claims info to you.
